Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 801-352-7400 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Not all items are in stock. There are possible delays on some orders. You will be notified before order processing is complete.

Delivery

FREE DELIVERY POLICY

John Paras Furniture offers FREE DELIVERY up to 50 miles from the nearest retail location on qualifying items over $399. Deliveries are only available to homes with access via paved and unobstructed roads. Delivery may also be arranged to homes in excess of 50 miles. The store manager will gladly figure the delivery charge when needed. Every effort is taken to arrive whithin the agreed upon delivery time frame. Please note that traffic conditions, equipment failure, and other unforeseen events are beyond our control and we are not to be held responsible.

FREE DELIVERY REQUIREMENTS

Please understand that each delivery truck carries up to twelve deliveries per route. We do our very best to get each delivery accomplished as quickly and efficiently as possible. To make this possible we require that you:

  1. MEASURE: Please, make any necessary measurements to ensure that items being delivered will fit through doors and hallways.
  2. REMOVE OBSTACLES: The removal and re-installation of doors, pictures and any other obstacles are your responsibility.
  3. CLEAR PATHWAY: A clean and clear walkway is essential for the safety of your delivery team. Please remove ice, snow, dirt or any other debris prior to the arrival of your delivery. We are unable to wait while pathways are cleared.
  4. BE THERE: Please, do not leave your home when expecting a delivery. When arranging for your delivery you were given a "time block" for arrival time. Once the truck on your route has been loaded, your delivery team will notify you of an estimated arrival time. Your delivery team will notify you of any adjustments to that time as their route progresses.

DELIVERY OPTIONS

If you are unable to accommodate our "Free Delivery Requirements", we also offer extended delivery options.

  1. SPECIFIC TIME DELIVERY $45: Every effort will be made to arrive within 30 minutes of your designated time. Providing a specific time requires that we hold a truck and a delivery team for your delivery.
  2. DOOR REMOVAL$20: If you are unable to remove a door in order to make the opening wide enough to receive your delivery, we can assist. Please make arrangements at least 24 hours prior to your delivery date.
  3. RETURN MERCHANDISE $45 because:
    • a) Measurements were not taken to ensure that merchandise would fit through door and/or hallways, etc.
    • b) Small imperfections that can easily be repaired or touched up. Note: There is no such thing as a perfect piece of furniture. If you look close enough or long enough then you will find an imperfection.
    • c) Customer was not home to accept delivery.
    • d) Any return at the customers request.
  4. While your delivery team will take great care moving furniture through your home, there is a chance that they will make small scratches or dents to your walls and/or doors. Unless there is complete negligence on our part, we cannot accept the burden of repair.

Policies: (Maybe under "Customer Service")

Thank you for choosing John Paras Furniture!

We do our very best to make your experience a positive one. Here are our company policies. If you have any questions, please call your nearest John Paras Furniture location.

RETURN POLICY

If you are not completely satisfied with your purchase within 24 HOURS, you may exchange the item or return it for a full refund. In order to receive full credit for your return, the merchandise must be in like-new condition. Appliances, electronics, mattresses, and ready-to-assemble merchandise that has been opened cannot be returned. If you return your merchandise using your own vehicle, no charge will be assessed.

Some restrictions apply, see store for details.